Case studies


Age: 7 years
Sex: Female
Father’s Name: Sh. Sanjay Jha
Address: S- 25/405, New Sanjay Camp-I, New Delhi

The family migrated from Bihar 15-16 years ago in search of livelihood. Sh. Sanjay Jha works as a laborer and earns a monthly income of Rs. 4000/-. It’s a family of 5 members. Neha is the eldest child in the family. Neha have one brother and one sister.  Children are not going to any school.

The MLC team came in contact with this family during simple survey in the communities. When our team tried to enroll the children in MLC, the parents said that they don’t want to educate their children and are happy with their life. They said that they will not be able to afford the expenses of education for their children.

Next day our counselor made a home visit to that family and discusses all their concerns regarding educating their children. Then our counselor informed the family about the Right to Education through which a child can get enrolled without any fee or charge. The counselor also tried to persuade the family by telling them about Mobile Learning Centre in detail.

Finally, the parents agreed to enroll their elder child- Neha. Our team enrolled Neha in MLC and started providing her the pre- school education. With time, Neha become capable of reading and writing her name, alphabets, counting etc. 

Last month, with the efforts of MLC team, Neha got enrolled in MCD Primary School at Tehkhand Village in IInd standard. And she still sometimes comes to MLC van for any help related to her studies.


Mamta , 22 years old, an appallingly week woman, a resident of Indra Kalyan Camp, Okhla Phase I, was three months pregnant and expecting her first child when our Community Health Volunteer, Pawan, during field visit, made acquaintance with her. Mamta had shifted along with her husband Shri Raju who works as a labor now, from a small village in Etah (U.P), to Delhi about 2 years back. With a wee family income of Rs 2000 per month and husband suffering from tuberculosis, had no way out. Mamta was severely malnourished and had not undergone any ANC check up, when our CHV came across her six months ago. The health volunteer gave her information on the complete ANC Check up and counseled her on how vital it was for an expecting mother to look after herself, in order give birth to a healthy child. Mamta complained that she had pain in her lower abdomen. She was therefore taken to the doctor in the OPD organized under Mobile Health Unit Project, by the CHV, from where she was referred to Safdarjang Hospital. Mamta was accompanied by Pawan, CHV, to the hospital where she had undergone complete medical checkup and was declared severely anemic. Since then, the CHV made weekly visits to Mamta and educated her on the ways she could add on nutritive value to her diet without spending much and escorted her for ANC check up session held in the area by the local ANM. The CHV also assisted in getting her registered for institutional delivery. Mamta was taken for delivery to Safdarjang Hospital for the delivery this month where she delivered a health boy. The CHV stayed back with Mamta in the Hospital for a day and Mamta was discharged. She was also accompanied by CHV for PNC check up as well.




A year ago, Juhi Parveen along with her husband Mohd Rafi, migrated to Delhi from a small village in Darbangga District in Bihar. Rafi is presently working as labour in export house that fetches him Rs 3000 per month. The couple is presently residing in one room rented house in Indira Kalayan Camp, Okhla Phase I.

At the tender age of nineteen, Juni got married to Rafi. A year later she conceived her first child and delivered a baby girl at home. The baby died of pneumonia when she was eight months old. It is particularly sad to notice that the baby was taken to the hospital at the eleventh hour when the condition got critical. The baby died on her way to the hospital. 

A year later to the tragic death her first baby, Juhi conceived again but had miscarriage. However, the fate of Juhi was not to end here. Three months later she conceived again. But this time she had miscarriage when she was eight months pregnant. However, it was not so that she had not undergone ANC Checkups and immunization during her pregnancies at her home town. Since these ANC checkups did not help her retain her baby, Juhi and her in-laws developed disbelief that these checkups and immunization had caused miscarriages.

Interestingly, after her third miscarriage she shifted to Delhi with a belief that changes in place and environment would bring her the happiness of motherhood. Contrary to her belief, the lack of healthy environmental condition has further deteriorated her health. Notwithstanding her vulnerable condition of health, she is four months pregnant. After all, she is living under the threat of her husband and her in-laws that if she fails to give them an heir, they would leave her.

Unable to overcome her predicament, severely anemic and appallingly weak, poor Juhi prays day and night to give birth to a healthy baby this time.




Sabita, 30 years old, lives with her husband, Nantum Sao and five children, in Indira Kalyan Camp, Okhla phase I. She migrated to Delhi 20 years back from a small village in Dharbanga district in Bihar. In Delhi, her husband works as a helper in one of the export houses in Okhla and is able to earn only Rs.3000 per month which understandably is not enough to support a family of seven members. Therefore, Sabita also worked in the export house on daily wage to provide a helping hand to her husband. While her eldest daughter, Rubi, took care of the siblings left back at home. Sabita lives in miserably wretched condition with her children. Out of the five children she has only three of them who go to the nearby government school.

This time Sabita was expecting her sixth child and was four months pregnant, when the community health volunteer came across her in the field. The CHV enquired about her previous deliveries all of which had taken place at home without the assistance of any trained personnel. Moreover, she had not undergone any antenatal checkups. It was only after repeated counseling sessions that she agreed to go for ANC registration. She then visited the Mobile Health Clinic for antenatal care checkups wherein she was counseled by the doctor to go for institutional delivery.

At the time of delivery, which took place on June 15, 2011, she was taken to the hospital. But because the nearest government hospital is nearly 17 km away from her home and took her almost an hour for her to reach the hospital, her condition got critical. She delivered a baby boy and a girl together but none of them survived. The doctors declared the case to be complicated and said that if Sabita was not brought to the hospital on time, it would have been difficult to save her life as well.

Sabita is sad about losing her twins but is thankful to God for saving her life without which her rest of the children would have also suffered. She wants to get well soon so that she can again get back to her work. On the contrary, she is appalling week and severely malnourished.

er youngest child, Roshni, who is just two years old, often suffers from pneumonia. She takes Roshni for the treatment to the Mobile Health Clinic, each time she falls ill. Sabita, shows a sign of relief after the Mobile Van has started visiting her place one a week. 


Pooja, (Name changed) a 26

year old female sex worker came to Delhi from Bihar 6 years earlier and has been working as a sex worker since then. While providing clinical service through our Targeted Intervention Program we found that she was HIV positive. On receiving this news she became distraught because she thought that she will live no more. The thought that her family may be infected as well scared her much more. She was living with her husband and 5 year old child.

Soon after her results her family was tested for the same. And sadly they were found to be HIV positive as well. It appeared that everything was lost for this unfortunate family. We got the case registered in the ART centre to ensure that the life of this family is prolonged for as long as possible. Today, Pooja is leading as normal a life as possible with her family since the past 8 months.



“In 2010 I had started a work for which I required some tools. I purchased some tools and took up some jobs in the market and I and my wife started working at home. But I did not earn enough to support my family through this work.

By that time I had learnt quite a lot of electrical work pertaining to switches, sockets, fans, regulators etc. and to make a living I had to purchase certain small machines and tools. I tried my best to arrange the money but failed to do so. I even was jobless for many days.
Then one day I met Neetu madam from NDS-GRC. She told me about the SJSRY loan and explained all the details pertaining to it. I filled the form and applied for a loan of Rs. 1, 00, 000. After a few days I was called for an interview in the DC office. After the interview I was sanctioned a loan of Rs. 1, 00, 000. I went to the bank and was given a Pay Order. Upon depositing the Pay order I received the money with which I bought the machines and materials that I requires and began anew my shop.

I shall be indebted to NDS and Neetu madam who helped me climb the first step of my dreams. I shall remain obliged always.”


"I, Anita Devi, wife of late Jainarayan live with my 4 kids in the slum area of Yogshala Camp. My husband was a rickshaw puller and was the sole bread winner of the family.

In 2009 my husband expired and family’s financial condition deteriorated. My family was surviving with great difficulty. After a few months I met the Mobilizer at GRC-NDS. She told me of the widow financial help scheme and filled a form of the same. After some days I received Rs. 10, 000 which I used for improving my financial conditions.

GRC-NDS also counseled me about the benefits of taking up a job. Now I work in an export company as a thread cutter and am able to support my family. GRC-NDS helped me fill up the Widow Pension form and now I am receiving the pension as well.

I shall be ever obliged to NDS to have brought about a change in my future and in the future of my children.”